Informativa sui rimborsi

Returns

All sales are final once an order has shipped.

Exchanges

We do not accept returns or exchanges unless a product is defective or damaged upon arrival. If an exchange is needed for a defective or damaged product, send us an email at simoneorganics.customercare@gmail.com including photos of the damaged product within 14 days of delivery. 

Exchanges are only eligible for orders placed in the contiguous United States.

Order Cancellations

Orders must be canceled within two hours after an order has been made.